Privacy Policy

Last Updated: September 2026

At Urbanmode, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

When you visit our store or place an order, we collect certain information to provide you with the best possible service:

  • Personal Information: Name, billing address, shipping address, payment information, email address, and phone number.
  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

2. How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order or inquiries.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products, only if you have opted in to receive such communications.

3. Sharing Your Personal Information

We respect your privacy and do not sell your personal data to third parties. We only share your Personal Information with trusted third parties to help us use your Personal Information as described above. For example, we share necessary details with payment gateways to process your transactions and with courier partners to deliver your packages.

4. Cookies

Our website uses "cookies" to enhance your shopping experience. Cookies are small data files placed on your device that help us remember your cart items, understand how you interact with our site, and optimize our website's functionality.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or phone: